Comprehensive services for our customers

Project proposal

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Whether you are equipping a goldsmith’s workshop or need help with a step in a technological process, we are always ready to advise you and then help you choose the best solution for the problem.

Sale and delivery

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We usually hold more than 3000 items in stock, which we are able to ship almost immediately. For more sophisticated equipment, we also offer installation at your site.

Training

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The technology we offer naturally comes with professional customer training. The training can take place at our company headquarters as well as at the customer.

Service

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We provide warranty and post-warranty service for all machines. Thanks to the training of our employees, we deal with minor defects right at our company, which greatly accelerates the entire service process.

Reference

Otec EF 32

We are excited, Otec EF works perfectly. We no longer have to perform manual cleaning, which greatly helps our employees, and the result is excellent from a professional point of view – workpieces are perfectly finished, clean and all the same.

Pavel Pardovský, Step-Four CZ
Více
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